Global Consumer Group is one of the main business of Citibank Indonesia serving financial services for the consumer market. It has four main business groups, namely Retail Banking, Credit Cards, Personal Loans and Citifinancial.
Citibank retail banking in Indonesia operates 19 branch offices and 102 ATMs in six major Indonesian cities: Jakarta, Surabaya, Bandung, Medan, Semarang and Denpasar.
Citi Indonesia, the most prestigious financial institution in Indonesia, is inviting you to join
Service Quality Control (Jakarta Raya)
Responsibilities:
- PIC as controller process flow at 19th floor for OSRO application
- Control and monitoring daily operational in SQPU for all products, such as:
- Ensuring all reports inplace for all products, such as:
- Monitoring briefing to admin ruko for all products and up date information are properly done
- Responsible for SQPU Desktop Filing and update
Requirements:
- Bachelor and/or Master Degree from any discipline.
- Analytical and detail oriented
- Well organized, taking initiative, working independently, and able to handle multiple priorities.
- Ability to partner and sustain positive working relationship with both managers and employees.
- Strong partnership with Sales Performance unit to ensure the smooth process is in place.
- Good interpersonal, communication and presentation skills
- Knowledge and exposure of assets & liabilities solicitation credit policy and processes
Business Development Manager (Jakarta Raya)
Responsibilities:
- Min Bachelor Degree
- Experienced in managing outsourced Direct Sales.
- Mature and experienced in dealing with agency owner / outsource company
- Sales Driven and have the managerial skills to handle about 70-90 direct sales representative.
- Experiences to manage KPI (Key Performance Indicator), CPV, as well as Sales process control.
- Added value if candidate have experiences in loan products
Requirements:
- Mass Acquisition Strategy Development; prioritizing & selection of business initiatives
- Ensuring a healthy business relationship by and between Independent Sales Agency and Citibank, and also by and between Independent Sales Agency and their respective Sales as well as performance monitoring, people development, fraud & compliance control.
- Analyze rejection of application and market intelligence and share insight from the analysis to Direct Sales Agency to capitalize market potential.
- In-charge for daily communication with respective Direct Sales Agency
- Relay information, training and guide from Citibank to the Agency
- Responsible for other duties as required by business
Please submit your application to yasmin.mahrani@citi.com;
Merchant Management & Business Development (Jakarta Raya)
Responsibilities:
- Manage and develop relationship with merchants
Requirements:
- Bachelor degree from reputable university
- Related working experience
- Strong attention to details.
- Strong analytical skill.
- Possess strong leadership skill with experience in managing project that involve cross functional units.
- Good communication & negotiation skills.
- Fluent in English
Please submit your application to
tira.hestriana.aryawardhani@citi.com;
Your resume will be treated confidentially
